SUNWISE ENERGY TERMS OF SERVICE

Effective Date: March 24, 2026

Welcome to Sunwise Energy LLC (“Sunwise,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the Sunwise Energy website located at www.sunwiseusa.com (the “Site”) and the services we provide (collectively, the “Services”). By accessing our Site, submitting your information, requesting a consultation, or using our Services in any way, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site or Services.

These Terms may be updated from time to time. The date they were last revised is identified at the bottom of this page. Your continued use of the Site or Services after any update constitutes your acceptance of the revised Terms.


1. USE OF OUR WEBSITE

You agree to use this Site for lawful purposes only and in a manner consistent with all applicable local, state, and federal laws and regulations. You may not use the Site to submit false or misleading information, to attempt to gain unauthorized access to our systems, networks, or data, or to engage in any conduct that could damage, disable, or impair the Site or interfere with any other party’s use of it. Sunwise reserves the right to terminate or restrict access to the Site for any user who violates these Terms or engages in conduct we determine to be harmful to our business, partners, or other users.


2. LEAD SUBMISSION & CONTACT CONSENT

By submitting your information through our Site, forms, advertisements, or any other channel, you confirm that the information you provide is accurate and complete, and you agree to be contacted by Sunwise Energy LLC and its shared partners in connection with your inquiry. This contact may occur via phone calls (including manual and automated calls), SMS/text messages, and email. These communications may include quotes, appointment scheduling, project updates, installation notices, promotional offers, and service-related information.

Message frequency may vary. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP. Consent to receive automated communications is not a condition of obtaining a quote or purchasing any Sunwise product or service.


3. ESTIMATES, PROJECTIONS & SAVINGS DISCLAIMER

Any estimates, projections, savings examples, or performance figures provided by Sunwise — whether verbally, in writing, through our Site, or via advertising — are based on available data, general assumptions, and conditions at the time they are prepared. They are provided for informational purposes only and do not constitute a guarantee of any specific outcome.

Sunwise does not guarantee specific energy savings amounts, system performance outcomes, payback timelines, utility rate conditions, financial returns, or incentive availability. Actual results will vary based on individual factors including your home’s energy usage patterns, roof condition and orientation, system design, weather and sunlight exposure in your area, utility policies and rate structures, and changes in applicable incentive programs. You are encouraged to consult with your tax advisor or financial professional regarding any financial or tax-related projections associated with your solar investment.


4. OFFERS & PROMOTIONS

From time to time, Sunwise may offer special promotions, cashback incentives, bundled offers, or other limited-time programs. All promotions are subject to eligibility and credit approval, may require specific financing products or project qualifications, may vary based on project size, location, or system design, and are subject to change or cancellation at any time without prior notice. Not all customers will qualify for all promotions. Sunwise reserves the right to determine eligibility at its sole discretion and to modify, suspend, or discontinue any promotion at any time.


5. FINANCING & THIRD-PARTY APPROVALS

Certain Sunwise services, offers, and promotions may require financing approval through third-party lending or financing partners. Sunwise does not guarantee financing approval for any applicant and is not responsible for decisions made by third-party financing providers. Sunwise has no control over and assumes no responsibility for the terms, rates, conditions, or decisions of any financing partner. All financing agreements are entered into directly between you and the applicable third-party provider, and you are encouraged to review all financing terms carefully before executing any agreement.


6. THIRD-PARTY SERVICES & PARTNERS

Sunwise may engage third parties to assist in delivering our Services, including installation partners, subcontractors, financing providers, warranty administrators, and other service partners. While we aim to work exclusively with trusted, qualified partners, Sunwise is not responsible for delays, performance issues, or independent actions taken by any third-party provider. Any issues or disputes relating to third-party services should be directed to the applicable provider, though Sunwise will make reasonable efforts to assist in resolution where possible.


7. PROJECT TIMELINES

Project timelines provided by Sunwise are estimates based on typical conditions and are not guaranteed. Actual timelines may vary due to factors including local permitting and inspection requirements, utility interconnection review and approval processes, weather conditions, equipment availability and supply chain conditions, and other circumstances outside of Sunwise’s control. Sunwise will make reasonable efforts to keep you informed of any delays and to complete your project as efficiently as possible, but shall not be liable for delays resulting from circumstances beyond its reasonable control.


8. INTELLECTUAL PROPERTY

All content on this Site, including but not limited to text, graphics, logos, images, photographs, videos, and software, is the property of Sunwise Energy LLC or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial use only. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from this Site without the prior written permission of Sunwise Energy LLC.


9. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Sunwise Energy LLC, its officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of anticipated savings, loss of revenue or profits, loss of business opportunities, or any damages arising out of or related to your use of or inability to use the Site or Services, even if Sunwise has been advised of the possibility of such damages. Your use of our Site and Services is at your own discretion and risk. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages, so some of the above limitations may not apply to you.


10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Sunwise Energy LLC, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your misuse of the Site or Services, any false or inaccurate information you provide to Sunwise, your violation of these Terms, or your violation of any applicable law or the rights of a third party.


11. DO NOT CONTACT REQUESTS

Sunwise respects all opt-out and do-not-contact requests. If you request not to be contacted, we will add your information to our internal Do Not Contact list and cease future outreach, except as may be required to complete services you have already requested or to fulfill existing contractual obligations. To submit a do-not-contact request, please email us at info@sunwiseusa.com with “Do Not Contact” in the subject line, or call us at (610) 228-2480.


12. PRIVACY

Your use of the Site and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at www.sunwiseusa.com/privacy-policy to understand our practices regarding the collection, use, and disclosure of your personal information.


13. DISCLAIMER OF WARRANTIES

The Site and Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Sunwise does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue the Site or any portion thereof at any time without notice.


14. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Site or Services shall be subject to the exclusive jurisdiction of the state and federal courts located in New Jersey, and you consent to personal jurisdiction in those courts.


15. CHANGES TO THESE TERMS

Sunwise reserves the right to modify these Terms at any time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site or Services following the posting of any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any updates.


16. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

By Mail: Sunwise Energy LLC, Attn – Legal, 1401 Chapel Avenue W, Cherry Hill, NJ 08002 By Email: info@sunwiseusa.com By Phone: (610) 228-2480

Last Updated: March 24, 2026

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